Common Questions

Quote requests pause until the next billing cycle or until you upgrade. We'll alert you before you hit the limit.

Yes. Start with a 14-day free trial with up to 15 leads included. No credit card required.

Yes. Choose yearly billing when you subscribe to get 2 months free. You can switch to yearly from your billing page.

Yes. Cancel from your billing portal anytime. Access continues until the end of your current billing period.

VolumeOps estimates volume in cubic yards using AI trained to recognize furniture, appliances, and debris types. Most quotes are sent automatically, and only low-confidence results are sent for your review before reaching the customer.

Your data is encrypted in transit and at rest. We do not sell or share your customer lists or job history with third parties for marketing. You control what you collect and how long it is retained.

All business records, databases, and customer profiles are hosted securely in Calgary, Alberta. AI photo analysis and payments are processed by OpenAI and Stripe under their own data processing terms. Your core business records remain stored on Canadian servers.

Share your company quote link (e.g. volumeops.com/c/your-company/quote). Customers upload photos, enter their details, and receive an itemized quote with volume, surcharges, and tax in under 10 seconds.

After a job is complete, we send the customer a review request. They can leave a Google review or feedback. Available on Starter plans and above.

We send your customer SMS notifications for scheduled jobs, completed jobs, and review requests. Messages include your company name. Available on Pro and Enterprise plans.

Pro and Enterprise plans include priority support by email: we respond to your requests first.

On the Enterprise plan, your quote form, dashboard, and quote PDF show your logo and company name only. No platform branding. Your customers see only your brand.